Work order sent back? Fix it and reply in minutes.
Pick the reason. Get the likely cause, the steps to fix it and a message you can send.
Common questions.
What does it mean when a work order is rejected?
The client or reviewer sent the order back because something in the submission did not meet requirements. Common reasons include missing or unclear photos, work that does not match the instructions, or late completion.
How do I respond to a rejected work order?
Find the specific reason, fix what you can using real evidence, and reply politely and briefly with what you changed. This tool gives you the steps and a draft message.
Can I dispute a deduction?
Often yes, in writing and within the client's time limit. Collect your dated photos, messages and instructions, and follow the client's dispute process. This is general information, not legal advice.
How can I avoid rejections?
Most rejections come from photos that do not support the work. Use the photo checklist before leaving the property, and check each photo, caption and the instructions before you submit.